What should be done if a client experiences discomfort during a facial waxing service?

When a client experiences discomfort during a facial waxing service, it is crucial to prioritize their comfort and safety. Removing the wax immediately is the appropriate response because it addresses the client's immediate discomfort and allows for a more suitable alternative if necessary. Waxing can sometimes cause unexpected reactions, such as irritation or pain, and acting swiftly by removing the wax can minimize any potential damage to the skin.

By taking this action, you show consideration for the client's well-being. It also allows you to assess the situation further—whether it's due to the sensitivity of the individual's skin, the type of wax used, or the technique employed. After removing the wax, you can calm the skin with appropriate aftercare, such as a soothing gel or lotion, which can help alleviate any redness or irritation.

Continuing with the waxing despite the client's discomfort can lead to further pain and a negative experience, while changing the technique might not be suitable if the wax is causing irritation in itself. Therefore, removing the wax immediately is the most effective and compassionate response to a client's discomfort in this context.